Via Driver Partner Support Specialist (English-Chinese Bilingual) - $18/hr [Customer Service]

Salary Expected $18.00 per hour Agreed: Continuous Full-time Contract Job Description Via is committed to working with the best drivers in the transportation business. When you become a Driver Partner support expert, you ensure a smoother user experience and communication. Each support specialist serves as a communication channel between Via's brand and drivers. Are you interested in checking out: Responsibilities: - Support specialists will provide first-line support for various services with Noodles - Able to solve different user issues in a fast-paced environment - Provide high-quality customer service to satisfy Via drivers - Learn Via services and promote Via's mission Requirements: - Bilingual in Chinese and English - Clear communication, and great reading and writing skills! - Being able to use computers, including Microsoft Office and Google Suite, CRM tools is a plus - Having a team spirit, being highly dedicated, innovative and entrepreneurial - Being able to understand and understand the user's situation from the user's perspective - Current and past customer service experience is a plus - There are some Saturday jobs you are interested in checking out: Reminder: Don't rush to remit money or pay a deposit before seeing the real thing to avoid being scammed.