Technology companies are looking for technical support specialists! Good pay and benefits!

About Wonders Wonders Corporation, located in Long Island City, New York, is a rapidly growing restaurant-oriented technology company. As an online technology customer service platform that connects restaurants and call center agents, we pride ourselves on our skilled service, providing customers with a satisfying ordering experience and helping owners retain customers and do good business. We are looking for a highly motivated Technical Support Specialist to join our IT team. The ideal candidate is a detail-oriented professional with excellent problem-solving and communication skills. • Guide customers in troubleshooting IT equipment, operating systems, software applications and networks • Ability to find the root cause of issues and take appropriate action within time frames • Analyze, report and resolve internal system issues • Support software developers with hardware and software requirements • Maintain good customer communication and follow up throughout the troubleshooting process • Research IT products and solutions and provide recommendations to management • Bachelor's degree or equivalent IT related background • 1-3 years of experience in IT help desk support and/or network support • TCP/IP networking knowledge • Must be customer-oriented and provide excellent customer service • Be proactive and proactive in solving problems and improving processes • Must be physically able to stand, bend, walk, and carry heavy objects (up to 40 pounds) Please send your resume to: Or call 917-565-8831 for consultation Reminder: Do not rush to remit money or pay a deposit before seeing the actual product to avoid being scammed.