IT Technician

KEY RESPONSIBILITIES: *Customer Service *Monitor and respond quickly to helpdesk/ticketing system *Respond to client on-site IT service requests *Monitor and respond quickly and effectively to customer IT issues via email and phone calls *Assist Senior IT Staff on projects SKILLS AND QUALIFICATIONS: *Ability to diagnose and resolve basic technical issues *Good understanding of computer systems, mobile devices, and other tech products *Ability to adapt and adjust to changing work situations, processes, and procedures *Excellent people skills and excellent telephone manner *Point of sale and networking knowledge EXPERIENCE: *A least 2 years of relevant technical experience *Knowledge in restaurant and retail point of sale systems Resume send Reminder: Do not rush to remit money or pay a deposit before seeing the real thing to avoid being cheated.