Excellent candidates can apply for H1B

Terminal delivery and distribution station customer service job duties and responsibilities: • Respond to customer inquiries in a timely manner through various channels, mainly email, and provide professional customer support. Handle calls, emails, and questions from recipients. • Proactively contact the recipient to resolve impossible delivery tasks, such as address error verification, communication with access control permissions, etc. • Confirm delivery progress, delivery quality, delivery exceptions, etc. with the service provider • Judge the customer experience loss and value loss caused by the service provider based on delivery requirements and standards • Record the service provider’s abnormal ledger and compensation list • Confirm settlement data based on the service provider’s performance data and compensation data and follow up on timely payments Work five days a week, eight hours a day, starting salary is $19, and work shifts can be flexible. Reminder: Don’t rush to remit money or pay a deposit before seeing the real thing to avoid being cheated.